Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and Kuchinunu, Inc., a Delaware C-Corporation (“Company,” “we,” “us,” or “our”), and govern your access to and use of our consumer-facing product, My Daily Doula(the “Service”), available via our website at mydailydoula.com, our web application at app.mydailydoula.com, and through integrated messaging channels such as WhatsApp.

By creating an account, accessing, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use the Service.

The Service is owned and operated by Kuchinunu, Inc., a corporation formed under the laws of the State of Delaware, United States. For corporate details, including our Delaware file number and registered contact information, please see our Legal & Company Information page.

You must be at least eighteen (18) years of age to create an account and use the Service. By using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement with us. The Service is not directed to, and we do not knowingly collect information from, children under the age of thirteen (13).

You may use the Service only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

My Daily Doula is an AI-powered companion designed to provide informational, emotional, and organizational support to individuals and families navigating the trying-to-conceive, pregnancy, and postpartum journeys. The Service includes interactions with Della, an AI character built on large language models, as well as features such as daily check-ins, content cards, reminders, partner-facing nudges, and messaging through the web application and through WhatsApp.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, including features, content, and supported channels. We may also impose limits on certain features or restrict access to parts of the Service at our discretion.

The Service does not provide medical advice, diagnosis, or treatment. Della is an AI companion and is not a licensed healthcare provider, physician, midwife, certified doula, mental-health professional, or any other regulated professional. Content delivered through the Service—including conversations with Della, daily messages, articles, cards, reminders, and notifications—is provided for general informational and emotional-support purposes only.

Nothing in the Service is intended to replace consultation with a qualified healthcare professional. You should always seek the advice of your physician, midwife, or other qualified healthcare provider regarding any medical condition, symptom, treatment, or decision related to pregnancy, postpartum, fertility, mental health, or your baby's health. Never disregard professional medical advice or delay seeking it because of something you have read or received through the Service.

If you believe you are experiencing a medical emergency, call your local emergency number (such as 911 in the United States) or go to the nearest emergency room immediately. The Service is not designed for emergency communication and should not be relied upon in any urgent or life-threatening situation.

The Service uses artificial intelligence, including large language models provided by third-party AI vendors, to generate Della's responses and other automated content. AI-generated content may be inaccurate, incomplete, out of date, or otherwise unsuitable for your particular situation.

• You acknowledge and accept that AI responses are generated automatically and that we cannot guarantee their accuracy, completeness, safety, or fitness for any particular purpose.
• You should independently verify any information that may affect health, safety, finances, or legal status before relying on it.
• Della does not have access to your full medical history, and her responses do not constitute a medical opinion.
• You are solely responsible for any decisions you make or actions you take in reliance on AI-generated content.

To use most features of the Service, you must create an account. You may register using an email address and password or via a supported third-party authentication provider such as Google. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly at [email protected] if you suspect any unauthorized access to or use of your account. We are not liable for losses caused by unauthorized use of your account that results from your failure to safeguard your credentials.

If you opt in, the Service may send you messages through WhatsApp, SMS, push notifications, or email. By providing your phone number and opting in, you consent to receive automated messages from us related to the Service. Message and data rates may apply depending on your carrier and plan.

You may opt out of WhatsApp or SMS messages at any time by following the unsubscribe instructions in any message or by contacting us. You can disable push notifications through your device settings. Opting out of optional messaging channels does not terminate your account or prevent us from sending essential transactional communications (such as account verification and security notices).

You agree that you will not, and will not attempt to:

• Use the Service in any manner that violates applicable law or regulation, or that infringes the rights of any third party;
• Use the Service to harass, threaten, defame, or harm any person, or to share content that is unlawful, obscene, hateful, or discriminatory;
• Impersonate another person, misrepresent your identity or affiliation, or create an account using another person's information without authorization;
• Submit content that contains personal information of others without their permission;
• Attempt to gain unauthorized access to the Service, other users' accounts, or our systems, including by probing, scanning, reverse-engineering, decompiling, or disassembling the Service;
• Interfere with or disrupt the integrity or performance of the Service, including by introducing viruses, malware, or other harmful code;
• Use any automated system (such as bots, scrapers, or crawlers) to access, copy, or extract data from the Service, except through interfaces we explicitly authorize;
• Use the Service to develop, train, or improve any competing artificial intelligence product or service;
• Resell, sublicense, or commercially exploit the Service or any content provided through it without our prior written consent;
• Use the Service in any way that suggests you are a medical professional acting in a professional capacity, or that the Service is providing professional medical care.

We may investigate suspected violations and take any action we deem appropriate, including suspending or terminating your access to the Service and reporting unlawful activity to authorities.

The Service allows you to submit information, messages, photos, preferences, and other content (collectively, “User Content”). You retain ownership of your User Content. By submitting User Content, you grant Kuchinunu, Inc. a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, transmit, display, and otherwise use your User Content solely as necessary to operate, maintain, and improve the Service for you and to comply with applicable law.

You represent and warrant that (a) you have all rights necessary to submit your User Content and to grant the license described above, and (b) your User Content does not violate these Terms, applicable law, or the rights of any third party.

We may, but are not obligated to, review, monitor, or remove User Content that we believe violates these Terms or may otherwise be harmful.

The Service, including all software, text, graphics, images, design, AI character names and personas (including “Della”), logos, trademarks, and other content created by or licensed to us (collectively, “Company Materials”), is owned by Kuchinunu, Inc. or its licensors and is protected by copyright, trademark, and other intellectual-property laws.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and Company Materials solely for your personal, non-commercial use. All rights not expressly granted are reserved by us. You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Service or Company Materials without our prior written permission.

The Service relies on third-party providers (for example, Anthropic for AI processing, Twilio for messaging, Google Firebase for push notifications, and Supabase for authentication and data storage). Your use of those third-party services may be subject to those providers' own terms and privacy policies. We are not responsible for the practices, content, or availability of any third-party service.

The Service is currently offered free of charge. We reserve the right to introduce paid features, subscriptions, or other commercial terms in the future. If we do, we will give you advance notice and an opportunity to review and accept any applicable pricing or subscription terms before charging you. You will not be billed for any new paid feature without first agreeing to its specific terms.

Our collection, use, and disclosure of information about you is described in our Privacy Policy. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

You may stop using the Service and delete your account at any time through your profile settings or by contacting us at [email protected].

We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we believe in good faith that you have violated these Terms, that your use of the Service poses a risk to us, to other users, or to any third party, or if we are required to do so by law. Upon termination, the rights granted to you under these Terms will end and we may delete or anonymize your account and User Content in accordance with our Privacy Policy. Sections that by their nature should survive termination—such as ownership, disclaimers, limitations of liability, indemnification, and dispute resolution—will survive.

THE SERVICE AND ALL CONTENT, INCLUDING ALL AI-GENERATED RESPONSES, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KUCHINUNU, INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR SAFE. YOU ACKNOWLEDGE THAT THE SERVICE IS NOT INTENDED TO PROVIDE MEDICAL ADVICE AND THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KUCHINUNU, INC. OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Kuchinunu, Inc. and its affiliates, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your User Content, (c) your violation of these Terms or applicable law, or (d) your violation of the rights of any third party.

These Terms and any dispute arising out of or relating to these Terms or the Service will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Before initiating any formal legal action, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally. If we cannot resolve the dispute within sixty (60) days, either party may pursue formal action subject to the other provisions of these Terms.

Subject to applicable law, any judicial action arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in the State of Delaware, and you and we consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. If we make material changes, we will notify you by updating the “Last Updated” date above and, where appropriate, by providing additional notice (such as an in-app or email notice). Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the Service.

Entire Agreement. These Terms and the documents incorporated by reference (including the Privacy Policy) constitute the entire agreement between you and Kuchinunu, Inc. regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms at any time without notice.

Relationship. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Kuchinunu, Inc.

If you have any questions about these Terms, please contact us:

Company

Kuchinunu, Inc. (d/b/a My Daily Doula)

Email

[email protected]

General inquiries

[email protected]